Careers at GSW Telecom

The following possitions are currently available at GSW Telecom:


Manger of Sales Operations

The Manager of Sales Operations will be a key member of the GSW sales organization to ensuring operational insight, tools, and continual process improvement to run effectively and efficiently. This position is responsible for all aspects of sales and marketing analytics delivery platforms, strategy, planning, forecasting, pipeline management, and reporting. The ideal candidate will develop an in-depth knowledge of sales systems and use this knowledge to drive continued improvement of processes, workflows, and metrics.

ESSENTIAL FUNCTIONS:

KNOWLEDGE, SKILLS, and ABILITIES

TRAINING and EXPERIENCE

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Network Administrator- Engineer

Opportunity to work in a fast-growing company where targeting the Small and Medium Sized Businesses (SMB) Data Networks is core to our success. GSW provides an environment that encourages our technical resources to learn new technologies in voice (VOIP/SIP), security, and core network technologies.

We are looking for a Network Administrator / Engineer) to design, implement, maintain, and support our clients' growing network infrastructures, while supporting the VoIP/SIP telephone deployments (which is also one of our core business services), as well as providing other client support services. The incumbent will be required to act in multiple capacities as part of a team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.

ESSENTIAL FUNCTIONS:

MUST HAVE SKILLS:

ADDITIONAL PREFFERED SKILLS: CCNA/CCNP or equivalent, training or certifications with; Ruckus, Cisco and HP switch, Fortinet and Palo Alto Firewall, ACME SBCs. ITIL Foundation certification.

The GSW Helpdesk is the central point of contact for all IT related incidents and service requests. The role of the Desktop Support Technician is to provide first line support for all personnel at GSW Telecom Corporate Headquarters and remote support for employees around the US. The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person and self-service. In addition, this position will be responsible for executive support and their admins.

Essential Desktop Duties and Responsibilities:

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GSW Telecom – headquartered in Tucson, Arizona -- delivers industry-leading customer experience and network solutions in the Southwest U.S. and across the country.  We serve regional customer locations in Tucson, Phoenix, Albuquerque, Salt Lake City, San Diego and Las Vegas, Nev.